My Kenmore Elite washer will not advance past the wash cycle. It does not drain the tub. The motor shaft that connects to the pump turns freely but the tub itself does not turn. The pump turns freely and there is no blockage in the line.
Serial Number: SM 9711571-A
Please help me dianose the problem.
ANSWER Hello Mike. You need to check the lid switch on the unit and see if it is broke or bad. If so, it will cause the issue you are having with the unit.
Answered by AppliancePartsPros.com | Monday, June 17, 2013