The water will not drain out during the spin cycle. It does spin, but the water will not drain. We can lower the hose and manually drain the water, but it's not being forced out during the spin cycle. We replaced the direct drive motor coupling, but this did not fix the issue. Could it be the drain pump?
You will want to pull the pump and check to make sure that there is nothing clogged in the pump which would restrict if from pumping out. If there is nothing clogged in the lines or in the pump then you would want to replace the pump assembly.
Answered by AppliancePartsPros.com | Tuesday, April 30, 2013