My top oven does not heat up in the convection mode, but it works fine in the regular mode. How do I fix this?
Answer Hello Denise,
This is the kind of issue that you will have to troubleshoot. First the unit will need to be removed from its' installation and the power discontinued to it. There is normally a wiring diagram on the top of the unit. This is the same as a map for a traveler. It will guide you through the electrical circuits to pinpoint the problem. There are several points of interest to test first. Most important being the convection element 00241778, the selector switch 00490962 and the electronic timer 00489265. Of course the easiest way to test is the dangerous way with voltage applied. This way you can find where the voltage is and the component that isn't passing the voltage through to the other side to the next component is the component at fault.