The sliding door on the soap dispenser will not always stay closed. What needs to be replaced? A a spring or the whole soap dispenser?
Answer Hello Steve,
Individual parts for the dispenser 263088 are not available in most of these Bosch dispensers as they, in many cases, are next to impossible to get back together properly, even for an experienced technician. I'm not saying that it can't be done, it just isn't likely that it will not give another issue in the near future. Many models have absolutely no parts available for the dispenser repair for this reason. I would replace the complete assembly so I wouldn't have to worry with it anymore.
The soap tab does not release in cycle or it comes out at very end but it is not dissolved so dishes are not clean. Is this a control panel issue or does it need a replaced standard dispenser. The dispenser shuts as usual so I am not sure. I do have a two extra 647476 control units that were given to me.
Answer Hello Pamela,
You need to check on the water fill. When the unit starts, it will try to pump out (as designed). The next sound you hear is a hissing sound which is the water coming into the unit. When the motor kicks on, open the door and insure the unit is filling. If there is no water, you probably need to replace the water inlet valve or check the drain hose to insure it is looped up to the countertop before going into the sink drain, (as this will cause a siphon situation). Unless the sump screen is stopped up preventing water circulation, one of the previously mentioned situations will be the cause.
Let us know if we can further assist in your repair.