Dishwasher will not close? There is nothing in the way. Is latch broken?
Answer Hello Rosemarie. You will need to check the latch and strike to see if they are broken and need to be replaced. You need to disassemble the door to do this.
I ordered the door latch and have installed it correctly. Now they want me to replace the strike plate. I am having a hell of a time getting the old strike plate out. What's the secret?
Answer Hello Phil,
You will need to pull the dishwasher out a few inches to access the strike so it can be replaced. It actually clips in with the small knotch on the strike. You sometimes have to carefully bend the frame to get the old one out but try not to bend it in a manner that it cannot be bent back so the new one can stay in position.
Dishwasher will not close, latch will not open. Do I need a new latch?
Answer Hello Norm. Based on the information you provided, it sounds like the latch is broke. You will need to remove the door panel to check and see and if so, replace the latch assembly 00419827.