The door on my Bosch Axxis washer will not open, and I think the handle is broken and the door is locked with close inside. Is there any way to open the locked door to get the clothes out and repair the handle?
Answer Hi. Remove the top panel. Unplug the unit for a few minutes to see if it will reset. The door latch is part # 00184455. Remove the lower panel and make sure the drain pump is clear. Inspect the impeller and replace if damaged. Pump part# 00144486. Deactivate the child lock out feature (on some models). Use a volt/ohm meter part # TJMA-DM1 to assist you in your diagnostics. It will be advantageous to find the supplied tech sheet inside the cabinet to aid you in the diagnosis. It allows you to put the unit in a diagnostic mode which brings up fault codes and tells you which circuit needs assistance. Thank You.