Note: This question is for the older version of this part, but we thought you might still find it helpful
My question is smilar to the one above. All functions work fine (file, drain) but the drum does not turn. There is NO sound (clicking or binding) from the motor. Repairman said it was control board. He stated that if it were a motor issue you would hear it clicking or humming (like a bad winding). What is your diagnosis?
Answer Hi Bill. Under the top is a technician diagnostic sheet. This will help aid you to use the chart and put it in a field test. This will give the fault codes. Are there any? Is the drum freely turning when you spin it by hand to insure that nothing is stuck in it? If the technician ohmed out the motor windings and found them ok, just not getting control voltage / commands, then yes I would replace the main control board # 00265759. Thank you.