Good morning. I turned on the Halogen eye on my Thernador cooktop and when I turned down the heat, I heard a pop sound. Now the entire cooktop doesn't work. Please help, its almost Christmas and lots of cooking to be done!
You will first want to check the breaker to make sure that it was not tripped. You will also want to check the selector switch which would most likely be the cause for the unit to completely shut down and the unit to have made the pop noise.