Soap dispenser does not open during wash cycle, but everything else looks ok. I dont have test equiment for voltage. Would it most likely be that the dispenser unit needs to be replaced?
Most likely the detergent dispenser would be causing the issue of the door not opening but there is a possibility that the control board may not be sending the message to open. It is always best to test the product to determine failure.
The soap dispenser will not open during a wash cycle.
Answer Hello Joe,
The soap dispenser is the most obvious cause of this failure but, the control can also cause the issue. You can test at the dispenser for 120Vac. If the voltage isn't sent there, the board is the obvious issue.