Our Return Policy
365-Day Hassle Free Return Policy!
Unlike our competitors that only offer 30 or even 15 days, we offer 365 days to return a part and we make the process very simple and truly hassle free!
If you are not 100% satisfied with your purchase, we will be happy to accept a return for a full refund. While our competitors have strict rules about returning electrical, gas, or special order parts, we let you return any part you buy from us. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition.
We'll even pay for return shipping if the return is a result of our error. Just let us know and we'll provide you with a prepaid shipping label. Please make sure to use the label, as no refunds will be issued for any shipping cost if you decide not to use our shipping label.
- You can return your purchase for up to 365 days from the purchase date.
- Products must be in the condition you received them and in the original box and/or packaging.
- You can return any part purchased from us, including electrical, gas, or special order parts.
- Full refund means price paid plus any applicable tax excluding original shipping charge.
- Once your return is received and inspected by our warehouse staff (usually within 72 hours of receipt), we will process your refund and automatically apply a credit to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take additional 2-10 business days after your credit is applied for it to post to your account.
- To return an item, log in to your account and click on "returns".
Have questions? We’re here to help you!
Call us toll free at 1-877-477-7278
or chat with us live.
Related: Part warranty information
You may cancel your order before it enters the shipping process. If you need to cancel your order, please contact us as soon as possible. Please note, we try our best to provide you with the quickest service possible. Once your order has entered the shipping process, we will not be able to cancel it. You may, of course, return any part to us as per our Return Policy, as stated above.