Frigidaire gallery washing machine began making rattling noises when draining prior to spinning particularly when washing heavy loads
Christopher S. • Vieques, PR • July 14, 2014
My Repair & Advice
Removed front cover panel to access the drain pump. Did some washes to verify that it was indeed the drain pump making the noise, and not the tub bearing or anything else. Removed the pump and found no problems inside the supply tubing and pump housing. Flapper pretty worn but servicable. The washer has had heavy use for 7 years, so I just figured some small internal bearing must be failing inside the drain pump. So I ordered a new drain pump from your EXCELLENT WEBSITE, also including a brief phone call to one of your excellent CSRs, and got the new pump very quickly, well packaged, etc. Put in the pump, problem went away. I couldnb't possibly be happier with my experience with your company and your website. Thank you everyone!