Unit was running but the freezer was not freezing heavy frost build up in freezer on back panel
David L. • Lisbon, NH • August 29, 2014
My Repair & Advice
This has happened once before so I knew what it was. Ordered the part in the morning, and got it the following day. You guys are the best!! Took off the back panel in the freezer, defrosted everything, unscrewed & unplugged the old heater, plugged in the new one screwed it back in, put the panel back on, and presto all done. I did refresh my memory by watching the video on AppliancePartsPros.com, just to be sure.
Including defrosting the freezer( used a hair dryer), it probably took an hour.
I ordered 2 heaters, they aren't very expensive, and now I have a spare. I think this is a common item to go bad, last time was March of 2011. Bought the fridge in 2006.
Thanks for everything.