My drum drive belt snapped off and it wasn't turning inside but the dryer itself still worked only 5 years old
Michelle R. • Collegeville, PA • September 25, 2014
Appliance: General Electric Electric Dryer DHDSR46EG1WW
My Repair & Advice
When I called Appliance Pros,I talked with a really nice and very professional man named Jorden and he walked me through to find the right parts I needed to do the job and was so kind to help me figure out another small part that was needed for the door. That part was the Felt Trap Duct. Being such a pro that he was,and me being a woman, I really appreciated him treating me with such respect and his knowledge that he offered to help with this problem. Sometimes when you are a woman,some people treat you like you don't really understand,but not Jorden!! My husband was home,but I chose to call and I was very glad I did! My husband was also very impressed with the service he gave us!!! Jorden was at your Chattanooga,Tennesse office and if we ever needed any other part,we hope we can get to talk with someone like Jorden again!!! As far as the labor, it was a sinch because we had such a good experience with Appliance Pros!!! Dryer works like new!!! All thanks to your very wonderful and most professional guy at Appliance Pros, JORDEN!!!!!