Kitchenaid dishwasher door counterbalance broken
James Q. • Cumming, GA • September 28, 2014
My Repair & Advice
First we heard a loud metallic pop sound and noticed the dishwasher door was easier to pull down, almost too easy. a couple weeks later, another one and the door came crashing down on my wife's leg. We just dealt with it (since the door still locked and the unit washed ok0, thinking we'd have to buy another dishwasher to fix it. While researching icemaker repairs, I looked to see if there were parts for this and was glad I did!
The door balance kit was exactly what we needed!
Both factory-installed balance links had broken (plastic on the hinge end of the link snapped on both). I also discovered both my hinge flanges (where the link kit hooks on to) were flared out about 1/4 inch so I bent them in with some vice-grips. My springs had come un-done from the frame so I had to re-attach them, then then I followed the online video and viola, everything worked. It took me longer to get the dishwasher disconnected and pulled out than doing the actual repair. very easy.