Unnoticed leak until i removed the top of my front end washer
George V. • Homestead, FL • January 03, 2015
Appliance: Model MHWE500PV00 MAYTAG
My Repair & Advice Featured Story
This should be plastered all over the place and every owner of a front end washer should be advised or a recall should be issued about this. As I opened the top of my washer to fix a F35 error by replacing the water level switch, which worked out great and it fixed the issue, I noticed a rusting spot at the bottom of the washer just under where the motor is placed. After running the washer with the lid open (I don't recommend doing that) I noticed that it was coming from the top of the soap dispenser at the rear of it. Apparently, as the water shoots into the soap dispenser and goes into the diverter to divert the water to the appropriate soap or bleach area in the tray the water splashes against the side and leaks out of it causing a few drops to fall onto the side of the drum and down on top of the motor and ends at the bottom of the washer. The leak is small, but definitely there, so it puddles and evaporates before it is noticed so you'll never know it's there unless you look for it and it will ruin your washer eventually and possibly your drum motor.
My fix was to replace the top, simple enough and no more leak thank you APP.com. But what got me to writing this review was when I compared the old top to the new one I noticed that the new one was made differently. It had a extra partition right where the leak was occurring to stop the water from splashing against the wall of the tray therefore stopping any chance of leakage. It was like the manufacturer knew about this inherent problem and made a fix for it as they produced the new soap dispenser tops but are not telling anyone about it because that might cause them to recall the product. So now I'm PO'd and wish to tell you all our there with these front end washers that you need to check for this leak and fix it before it ruins other parts of your expensive washer and if you are so moved that you contact the manufacturer and let them know that you know this is a problem with their washers and should issue a recall and refund for the fix to it's customers. I did. Good luck.
P.S. I have pic's to prove my point but don't know how to include them here.