Drum wouldn't turn
Carol M. • Georgetown, SC • October 18, 2014
Appliance: Whirlpool Residential Dryer LER7620KQ0
My Repair & Advice
Replaced belt and rollers. I had no idea which parts I needed or how to get inside the dryer until I watched APPs video. I could see that the belt was broken, and when I clicked on that part to order it, APPs suggested two other parts that might be related, the idler pulley and rollers. My dryer had been squeaking for months, and I didn't know that noise was often due to bad bearings in the rollers (until I watched the repair video for the rollers). So I replace the rollers too and now the dryer runs perfectly with no squeaking. The quality and detail of APPs repair videos is amazing. I'm a 55 y/o small woman with a few household tools, and this was an easy repair that cost about $30 for parts. I could find the parts for less on Ebay, but the repair videos, OEM parts, and fast shipping will make me a loyal APPs customer!