The agitator on the clothes washer did not work it also did not spin
William E. • Washington, WA • June 28, 2014
My Repair & Advice
Using the internet I found the most likely reason the agitator and spin cycle didn't work for my model of washer. I than found step by step directions on how to remove the cover, disconnect the pump, and remove the motor. The plastic direct drive coupler was broken. I found the problem on Sunday and order the part Sunday night from AppliancePartsPros.com. It was easy to find the part I needed on the web site. On Wed the part arrived and I installed it and had the washer put back together in 30 min. (It took longer to clean the gunk off the floor in the laundry room where the washer had sat for 10 yrs!) Total cost including shipping was less than $20. Just to get an appliance repairman out would have been $75. Who knows what they would have charged for parts and labor after the service fee.