New icemaker purchased from appliance partspros com not making ice (purchased 3 products from app ice maker defrost heater and dual water valve) avoided $2500 cost of new fridge
Michael F. • Tehachapi, CA • June 20, 2014
Appliance: Model GE TFH22PRSB BB
My Repair & Advice
Consulted Appliance PartsPros (Leanna and Megan) by phone. Also found ice maker diagnostic test on GE Appliances.com.
You have trained you parts people well, not onlyto take orders but to offer technical help to customers including consulting with more technical experts. They worked patiently with your customer until I had a clear understanding of the equipment and how to troubleshoot it (Ohm meter to detect defective water switching valve.)
Hats off to Leanna and Megan for a job well done with a "What ever it takes" attitude.
Icemaker produced ice the next day!!!