Loud thumping noises
Harriet P. • Lynchburg, VA • March 12, 2014
My Repair & Advice
I am a 63 year old woman. My 18 year old dryer started making awful noises, so I looked up on the internet and found a video that identified the problem by the kind of noise it was making. I took the dryer apart and found that, sure enough, one of the drum support rollers was shot. I found the part on your web site, then consulted with one of your representatives about what else I should replace while I had the dryer broken down, and he suggested the repair kit. I replaced the drum support rollers, idler pulley and belt. I took photos of the dryer taken apart and again after I put it back together and put it up on FaceBook. My post received 78 likes and 38 comments almost immediately. My friends were very impressed that I could do this. It was really not very hard since the videos made it all very clear and the machine is basically very simple. Hopefully I have inspired some other women to not be afraid to try to fix things themselves! My entire repair cost around $40. I know an appliance repairman would not even walk in my front door for that. Thanks!