24/7 Customer Support

:

Wouldn't spin. Used to be weak, but quit working completely.

John M. • Richmond, VA • March 31, 2014
My Repair & Advice

I searched forums and found the likely culprit was the clutch. The Appliance Pros video made the job approachable and directed me to the part I needed right away. The forums also mentioned that replacing the basket drive was typically done at the same time as replacing the clutch, so I bought the more expensive part that also included the clutch. I followed the steps in the video exactly as shown. Everything was perfectly clear. Had I not had the video, I'm sure it would have taken many hours and I would have been stumped at several places. While I had it all apart, we washed everything too, so the unit is like-new inside and out. I noticed some rust on the drive stem of the inner basket, so I suspect we'll be replacing that next.

Do-It-Yourself Story
2 People found this story helpful
Do-It-Yourself Rating
  • 1
  • 2
  • 3
  • 4
  • 5
Easy Difficult
Repair Time Estimate

30-60 minutes

Tools Used
    Pliers, Screwdrivers, Socket Set
We are Safe, Secure, Dependable and Trusted
  • BizRate.com Customer Certified Site - Click to Verify