My washing machine would not pump water out after a rug was washed because a piece of the rug got lodged in the pump therefore the pump would not turn and also started to leak a little
Thomas H. • Netcong, NJ • May 19, 2014
Appliance: Model 417.39012890
My Repair & Advice
I removed the old pump to examine it and then ordered a replacement from AppliancePartsPros. The old pump was easy to access right behind the front lower panel, which removed with just two screws near the bottom and then lowering the panel. I was able to spin the propeller of the old pump using a screwdriver to finish emptying the water out of the washer with the washer set to its spin and drain cycle, after removing the plastic cover over the pump held on with two small bolts. I then unplugged the washer, wiring connector and ground wire from the pump. Then I removed the drain and inlet hoses using vise grips to compress and hold the spring clamps. Then I removed the two screws that hold the pump bracket to the washer frame and removed the pump. I had to convert the new pump so the drain port faced the correct direction by using a small screwdriver to raise the plastic tab on the side of the pump housing before rotating the pump housing on the pump motor to lift off the pump housing. I reversed the pump housing and reassembled it to the motor after reseating the O-ring gasket inside. I also had to transfer the old mounting bracket to the new pump. I then reversed the pump/motor assembly removal procedure to finish the installation and plug the washer back in and test it.