The ice dispenser lever that you push with your cup to dispense ice is just flopping. It doesn't feel as though it is attached to anything and of course it is not dispensing any ice. What part do I need to repair this?
Answer Hello Jamie,
You may want to pull the dispenser apart to check to see if the pin may have come loose. To do this you will use a flat blade and pop the bottom of the dispenser trim out. Remove the screws holding the dispenser assembly in place and disconnect wiring. Check to make sure that the pin the holds the dispenser lever in place has not come loose or the lever being broken.
I don't see any screws at the bottom of the cover. I need to remove and install the ice actuator part. Are you sure you have the right refrigerator?
Answer Hello Lucy,
As per the parts explosion, I must ask if you removed the drip tray. The screws should be behind it. If there are no screws, grasp the bottom edge of the dispenser cover and pull sharply down and toward you with your knee against the door so it cannot move. This should snap it off. To re-install, hook it on at the top and bump it back on with the heel of your hand. The instructions with the screws should be correct if you listed the correct model number unless the manufacturer has incorrect information on the parts explosion. Let us know if you continue to experience problems and we can turn it over to research and get to the bottom of it.