Both the freezer and the refrigerator doors make a loud clicking/popping sound when opened and closed. Can you tell me what parts I would need to remedy this annoying problem?
Answer Hello Michelle,
The two parts that will have to be replaced are the upper and lower door closer plates. The upper closer plates 240457701 affix to the bottom of the door and the bottom closer plates 5303918455 affix to the lower door hinge. The lower ones are not available unless the lower door hinge is ordered. This is the mysterious way that the manufacturer has decided to make the parts available. These should be lubricated periodically with petroleum jelly and to make the door closer plates last longer, heavier items should be placed on a shelf inside the unit, while the door shelves should be primarily used for lighter weight items.