The front cover of the dispenser fell off the door and the strip/cord that attaches the 2 boards got unplugged. It looks like it's factory sealed because I can't plug it back in. It makes contact the lights inside the board light up but when the buttons are pressed nothing works or the ice dispenser dispenses non stop. I guess I need a new board but not sure about the part number.
Answer Connie, The 241680002 ribbon cable can be difficult to install back onto the boards, but it is doable, just be careful. The strange part is the façade "fell" off the refrigerator door, it's usually help in place by tabs inserted into slots on the dispenser body and three screws along the bottom trim, behind or under the drip tray. Based on your post information, you're close on target. the 241708309Dispenser Control Board contains the buttons that make the selection, then the actuator switch activates the circuit when the paddle is pressed. you need to check the paddles and the actuator switch 241689101 to determine which switch is sticking or not aligned properly.