On my front load washing machine the door wont lock.
Answer Hello Jennifer,
If you hear the door lock assembly click, the issue will be the door lock assembly itself. If not, you need to check for voltage going to the door lock assembly. If voltage is getting to it, the door lock assembly is still the issue. If no voltage is getting to it, the issue is probably the main machine control board. I'm sorry I haven't listed any part numbers or specifics on the terminals you need to test from, but this type of specifics are model specific. In order to go into this type of detail, we have to have the model number off of your unit. You can re-post with the model number for further specifics.