After a routine self clean, the over door remained in the locked position - unable to reopen. Do I need to replace with part 316080103?
Matt E. for Model Number FEF389WJCB
Answer Hello Matt. Based on the information you provided, you will need to replace the clock 316080103 and the latch motor assembly 5304449471. If the motor shorts out, it shorts the clock and the clock assembly needs to be replaced as well.
I ordered Part #316080103 (AP2125111) to replace the clock display which was dim and almost unreadable. The part I received does not have the spring loaded plungers on the front that contact the switches built into the body of the unit as are in the part currently in my range.
Can the plungers in my existing part be transferred to the new part?
Frank B for Model Number FEF389WFCG
Answer Frank, Correct, the button(s) 316015102 and shafts 316080600 are separate components from the clock/control. This is the manufacturers design. You will need to be careful when removing the buttons and shafts, A pair of needle nose pliers and a straight pull out on the buttons and shafts seem to work best. If you break or damage a shaft or button you will need to order the repalcement parts as necessary. Good Luck and Thanks