We are experiencing a problem with our oven. It was giving us an error code of F10 so we checked our manual and it said it was the RTD. We bought the replacement part from your website and plugged the new RTD in. The oven now makes an F30 Code. Can you help and tell me what is wrong with our oven?
You will want to check the wiring of the oven sensor. The F10 would be a faulty sensor probe or control board. The f30 is an open probe connection. You will want to check the resistance of the sensor which should be 1090 ohms at room temp. If the resistance is not correct then the sensor is bad. If the sensor checks ok then check the sensor wiring harness between the control board and the sensor probe.
We are experiencing a problem with the oven. When we try to turn it on, an error code of F31 appears on the control board. Can you tell me what the error code signifies? Thank you in advance for your help.
Answer Hello Madeleine. The code is for Shorted Probe connection. 1. (F30 or F31) Check resistance at room temperature & compare to RTD Sensor resistance
chart. If resistance does not match the RTD chart replace RTD Sensor Probe. Check Sensor
wiring harness between EOC & Sensor Probe connector.
2. (F30 or F31) Check resistance at room temperature, if less than 500 ohms, replace RTD Sensor
Probe. Check for shorted Sensor Probe harness between EOC & Probe connector.
Igniter glows but oven/broiler burner doesn't light. Can you help. Thanks so much, Ted.
Answer Hello Ted. Test for 3.2-3.6 volts AC at the gas safety valve with the igniter turned on. If the voltage is there, you have a bad safety valve. If the voltage is low, you have a weak igniter and the igniter will need to be replaced. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html