Freezer only pulling 20 to 30 degrees control set on max recently defrosted and happened after that.
Answer Hello Ralhf,
Check to see if you are getting frost on the shelving and check to make sure that they are all getting cold. If only half the shelves are getting cold or frosting then you may have a sealed system issue. Also check the run times of the unit and see if it is running constantly or if it is shutting off for periods of time. With a full frost pattern the unit should cycle off and on.
food is rock solid ice cream like a brick and I have lowered theromostat below normal setting and has more frost in freezer than usual
Answer Olivia, The first check will be to the freezer door seal, Make sure there is a seal between the door gasket and the front flange of the opening. Use a thick piece of paper or dollar bill, close the door on the paper and pull the paper out from between the door and flange, there should be a slight "drag" when you remove the paper, if not that could explain the excess frost on the inside, also check and make sure the interior light goes off when the door is closed. If all these check OK and Proper, you'll need to consider a new temperature control