Back freezer will ice up, and ice maker disp will drip water, food will start to thaw. I un plug it to thaw out-+ and it will work for a day or so.
John for Model Number FRS23LH5DQ7
Answer Hello John. It sounds like you may have a defrost problem with the unit. Check and see if there is any frost build up on the back wall of the freezer. If so, you will need to test the defrost heater and the defrost thermostat. They should read closed for continuity when cold. You can test this with a multi-meter TJMA-DMT3. I will include a link at the end to assist you how to use the multi-meter if needed. If both parts are good, you will need to replace the defrost timer. Once the problem is repaired, you will need to thaw out the ice on the coils before the unit will operate properly. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html
My freezer is fine but my refrigerator is freezing everything hard. Is it my thermostat and where is it located?
Diane for Model Number FRS23R4AB7
Answer Hello Diane,
This is an air flow issue with the damper assembly 5304482075. If it were closing as it should, the temperature in the fresh food compartment would not be getting down too low. Before ordering any parts, you should remove the control box and make sure there isn't a frost build up causing the damper door to remain open. If there is, you need to look for an air leak around the doors and at the ice door. If there isn't a frost build up, the damper door will have to be replaced. This particular model replaces the damper with the control box assembly.