My soap dispenser does not always open, frequently there is either an unused pod or powder left. Do you know what the cause of this is?
In most cases when the detergent cup has not opened it is either caused by something blocking it from opening, such as a dish that impedes the door. The other thing would be that the solenoid on the dispenser may be going bad and causing the intermittent opening. In most cases, with it being intermittent is a loading issue.