i have a front loader my detergent dispencer is on the left hand side it does great for the detergent but the fabric softner will not dispence
Answer Joyce, A couple of things to check first. Remove the dispenser compartment cover 131272000 and check the drawer and the syphon tubes 131271910 for a fabric softner build up or clog in the tube, Then turn the cold water faucet off, remove the fill hose and check the filter screens in the end of the hose, and the inside of the cold water valve , and remove any debris or sediment that may have accumulated in the filter screens. The washer uses cold water to fill and dispense the bleach and fabric softner, if there's not enough cold water going into the washer, the dispenser won't dispense peoperly. Good Luck and Thanksi
The technical service sheet to do a diagnostic procedure is not located on the lid of my machine. I want to do a test to determine why my softener dispenser won't dispense softener. Where do I get this technical service sheet?
Answer Hello Dee. If I'm not mistaken, the technical sheet and wiring diagram is inside the cabinet in an envelope that is glued to the side. The dispenser issue can most probably be corrected with the replacement of the dispenser valve 131974700. Hope this helped! Have a great day!
The softner bin doesn't seem to be getting water during the wash cycle. The fluid stays blue the entire cycle
Answer Hi Jake. If the softener cover is damaged not supplying the siphoning action it is part # 131272000. The dispenser drawer is part # 131271910. Inspect them both for damage if they are interrupting the siphoning effect. You need to remove the top and watch to see if the dispenser motor and pointer are working. There is a service tech. sheet to assist you with the diagnostic procedure so you can get the fault code and get the correct part. Thank You.