The detergent dispensing drawer will not close and must be taped shut to operate the machine. I purchased the machine and begin using it in mid-September 2011. Since I live alone, the machine has been well taken care of and has certainly not been overworked. The latch will not work, and although I have somewhat of a mechanical aptitude, I cannot get the drawer to release and come out to see if the latch could be repaired. I need HELP!!!
Answer Hi Deborah. The dispenser Drawer is part # 137440407. Remove the top (by removing the top/back T-20 screws). Then slide the top back, up and off. Look at the front inside cover and see if the 3-top or bottom inner clips are holding the inner white latch system. See if when you press the chrome outer disp. button, that the inside rods and release clips are all intact. If so then look at the side rail Guides part # 134657100. They are placed on the back dispenser tray Lt. And Rt. sides. If they are out of place and binding on the inner dispenser assy. There are 2- inner guide screws that hold thew guide rollers onto the tray. If you are not able to still remove the dispenser outer cover and tray, then try to carefully unclasp the top of the dispenser housing part # 137108710 will not break. Let me know how this all comes out. Thank You.