They are telling us this is not under our warranty!!! They also say this glass breaks all the time. I can't believe it. Do you see this happen a lot?
Answer Hi Tom. We have sold a few of these parts, but as to why yours breaks often is your obvious issue. Does your door shut squarley to the front frame? (bad hinges)? Is the door frame bent somehow and binding the glass as you move the door? Carefully examine all mentioned and see if there is another part along with the glass needed. The glass is part # 316406401. Thank you.