Broken refrigerator door handle
Betty K. • Islip, NY • March 17, 2014
My Repair & Advice
My elderly parent's refrigerator door handle broke just after their warranty ended. I won't mention the store they bought their refrigerator from, but when my mother called them, they referred her to their store repair center. They were told that they would need to order and charge for the part and do a $139 service call. The refrigerator brand new only costs $710. I told my mom to cancel the service call and just have them order the part. The store wouldn't do this. I found your website and spoke to one of your representatives who looked up the correct part for me ($35 total with shipping). The part was shipped quickly and my parents received it within two days. It took less than a minute for me to make the repair. I will certainly consider your company again for any appliance parts that I need.