Microwave door is closing, but light stays on and the oven is not working. Can you tell me what the problem is?
Answer Hello Erica. It sounds like you have a bad door switch. There is a total of 3 door switches on this model. There are 2 5304440026 and 1 5303319559. You need to test the switches and see which one is bad. NC to COM should read closed and NO to COM should read open. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html