The ice maker is making ice but it will not dispense from the door. Could the dispenser module need replacing?
Answer Hello Glenda,
Since the icemaker and water dispenser use different parts of the water valve, the problem could be the valve 242252702. You do need to dis-connect the water valve at the bottom of the door. If a tablespoon of water or so runs out, the water line in the door is not frozen. If no water runs out, the water line in the door is frozen and the door normally has to be replaced unless the freezer temperature is just set too cold. If it is not frozen, blow a hair dryer on the water reservoir in the bottom of the fresh food compartment for about 15 minutes. If this clears the issue, set the fresh food compartment COLDER to increase air circulation. This will prevent the cold air from migrating to the bottom of the unit and freezing the water reservoir.
The spring for the shoot on door for ice maker has come off. After inspection a part of the plastic holding the rod that holds the spring has broken off. Where can I find a parts diagram and parts list? Thanks
Answer Hello Charles,
I'm sorry but we will need you to verify the units' model number from the I.D. tag, usually found on or near the fresh food compartment ceiling. When we get it, we will be able to look up what model you have and also provide you with a valid part number for the repair. Thank you for your patience and understanding in this matter.