I can't slide the new motor on the four studs below the washer tub where it is supposed ot fit. If one stud goes in the others are just a milimeter off. I am afraid to force it - the tub studs are plastic and fit into steel thimbles. Any tips on how this is done?
John T. for Model Number 41739012890
Answer Hello John. Make sure the motor 131276200 is at the correct angle and you start all 4 supports at the same time. These can be tricky to install, and may need to use a little force to install the motor. Just be careful and don't break the supports. Hope this helps.
I would like to know how to check the ptc. switch and where I can down load a service manual?
Dale F. for Model Number fwt449gfsamo
Answer Hello Dale. The PTC. switch on the dispenser should read closed when the drawer is closed and read open when the drawer is open. Hope this helps.
I have done all the check as per the wiring diagram every thing checks ok. I have replaced the door switch, the timer, the speed control board and the motor. I have not been able to get this washer to spin in any cycle. It fills and tumble in only one direction during wash, It pumps out, I have check the psi switch it says it good when tested manually. can the ptc. switch at the soap dish cause this problem. What voltage should I have at the switch, can I check this switch with a volt meter. It also tumble 2 time just before it pump out in the last of the spin cycle. Is there a service manual on line Thank you Dale
Dale F. for Model Number fwt449gfsamo
Answer Hello Dale. Here are some test to perform. Hope this helps. Set timer to spin. Disconnect the 6 and 10 pin plugs from the speed control board. Measure voltage drop between pin 5 of the 6 pin plug and pins 1, 2, 6, 9, & 10 of the 10 pin plug. If any voltage readings beside 120 VAC between pin 5 to 6 and 9, and less than 50 between pin 5 to pins 1,2 & 10. You will have a defective timer. If between pin 5 to pins 6 &9 reads 120 VAC and between pin 5 to pins 1, 2, & 10 read less than 50 VAC you have a bad speed control board. Since both of these are new, you will need to run these test and see if there is a wiring harness issue with the machine. Also, look for loose connections, or bad connectors inside the plugs. Hope this helps.