should ice door close fast or slow.(mine takes about 3 to 5 min.)?
The dispenser door should close within approximately 15 to 20 seconds minimum 30 sec max. The most likely issue would be a faulty heat motor which is part number 218740005.
The door on the dispenser will not open when pushed to get ice, filling up the door with ice.
Answer Hello Jerry,
Check for 120Vac at the ice door motor while you hit the ice dispense button. If voltage is present, replace the ice door motor 218740005. If voltage isn't present, check the microswich and linkages that activate same. Be aware that the door switch for the main freezer door has to be closed for the voltages to be supplied to the dispense assembly. Let us know if further assistance is required.