Freezer is not maintaing set point evap motor is making a little noise. When closing door there was a suction type noise which I do not hear any more.
Answer Hello David. You will need to check the evaporator fan motor and see if it is running slow. If so, you will need to order and replace the fan motor on the unit.
What is the procedure for replacing the fan motor AP3779014 and where is it located on what shelve in the freezer. Thank you, David
Answer Hello David,
Remove the bottom shelves to about half-way up. Remove the four screws across the top of the rear compartment cover, four screws across the bottom, and two screws on the panel mid-way up. The evaporator fan motor is inside this cover. The unit should be unplugged before attempting to access the fan motor as there is 120Vac behind the panel.
I have an automatic defrost freezer and the bottom stays frozen. The top won't freeze. I'm assuming this would be due to the fan motor not working. Please help!
Answer Hello Scott,
If the fan is not running, all of the cold air will drop to the bottom of the unit since cold air is heavier than warm air.If the fan isn't running, you definitely have to replace it to restore normal operation. I normally list the part number, but this is one of those parts that is model specific. You can either re-post with a valid model number or you can call [1-877-477-7278] and provide the model number to the customer service representative and they will look it up for you.