Ice dispenser will only dispense crushed ice no matter what the selector is set on. Can you tell me what the problem might be?
Answer Hello Homer,
The first suspect is the arm on the bottom of the crusher bin. If the smaller particles of ice are not cleared out of the bottom of the crusher bin periodically, they will freeze together and prevent the diverter actuator arm from being able to move. The second suspect is the actuator solenoid in the back of the shelf that the crusher bin sets on has either failed or is frozen. If it is frozen, it can be thawed out in about 15 minutes with a hair dryer. If this is the case, the freezer is either set at too cold a temperature or there is an air leak from either a door seal or the ice door.