The door keeps going too low to the floor when opened so the rolling rack slides off.I have changed the friction door cable but no improvement, do I need 2 new pulley springs? Also I dont have a "pulley" as in your diagram(white plastic piece)..do I need it?
Rita for Model Number PLD4375RFC3
Answer Hello Rita,
It sounds like your hinges are bad and need to be replaced. You can check your hinges to see if they are bent and if so they would need to be replaced. You would probably want to change springs at the same time. Hinge part numbers 154691201 Left and 154691101 Right.