Only get cool air out of refrigerator damper door with freezer door cracked open. If I close the freezer door completely, all of the air shuts off and refrigerator won't cool.
The air coming through when the door opens indicates that there is an air flow issue in the refrigerator compartment. If you remove the crisper drawers there should be a opening on either side that is a return air duct. You will want to make sure that there is nothing blocking the vents or clogged in the vent. If there is then it will need to be cleaned out.
I need to replace the 2nd and 3rd door shelves as well as the crisper pan cover and one pan. Would you please verify my part numbers?
Answer Hello C.G! The middle door shelf is part number 240337901, the lower one is part number 240338101. The glass cover for the crisper pan is part number 240350609 and the crisper pan is 240343803. Thanks!