I go to get water or ice and both dispensers turn on at same time. Turned fridge off to reset but its still dispensing water and ice at the same time. What do I do to fix it?
Answer Carlos, The issue should be in the Dispenser control board 241708202, There is a shorted circuit on the board. When you select and press the actuator paddle, power is applied to both relays and they both activate and dispense.
Note: This question is for the older version of this part, but we thought you might still find it helpful
Our icemaker was not making ice. We replaced the icemaker and still no ice. We have poured water into the new icemaker and verified that it does work. We also had a repairman check the water supply. Still no ice. What part would fix this problem and how do I know how to replace it?
Answer Hello J,
You will want to check to make sure that you are getting 120 vac to the water valve when the unit calls for water. If you are getting 120 vac then you will want to replace the water valve 242252702. You will also want to make sure that the fill tube coming into the water valve is not frozen. If it is frozen then you would want to clear the fill tube and replace the valve.