The ice dispenser works but only dispenses crushed ice. The led indicator lights work on both "cube" and "crush" buttons when pressed, but only crushed ice dispenses for either. What aprt do I need?
Answer Hello Jerry,
First, remove the crusher bin and pour your ice into a bowl. Make sure the smaller pieces of ice that tend to freeze together in the bottom of the bin are removed. Now make sure the little shift lever on the bottom of the bin moves the diverter in the crusher head. If so, look into the back of the shelf where it sits in the freezer and make sure the small square thing in there is in the down position. If not, pull it down and put the ice back into the bin and re-insert it into the unit and try dispensing. If it still does not work, run a hair dryer in the back of the ice bin shelf with the bin out. Warm the back of the shelf with the hair dryer for at least 15 minutes. If this makes the unit operate properly, the cube solenoid was frozen up. If it still does not operate properly, the solenoid will require replacement if voltage is getting to it. If no voltage is getting to it, the harness at the door hinge should be checked for broken or shorted wires. If these are OK, the micro switches in the dispense area should be tested.