After opening my washer I heard and smelt a electrical wire burning. I couldn't tell where it was. I tried replacing the motor but it was not that. Can I have a better way of diagnosing my issiue?
Answer Hi Robert. The first thing to do is to verify the house outlet is OK. Use a volt/ohm meter part # TJMA-DM1 to assist you in your diagnostics. NOTE : The wide outlet terminal is the neutral (White wire side) and should not have any voltage to ground (The round -middle terminal). The narrow terminal is the " Hot" 120 vac supply and should have this voltage as you check from it to the neutral and the ground terminal respectively. If there is no voltage to ground then you need an electrician repair this. Remove the back cover off from the control board. Look inside the back and see if the smell comes from inside it. A burn smell usually follows the evidence of a burnt part.It will be advantageous to find the supplied tech sheet inside the cabinet to aid you in the diagnosis. It allows you to put the unit in a diagnostic mode which brings up fault codes and tells you which circuit needs assistance. Follow the power cord inside the unit and make sure the connections are tight. Does the tub spin freely ? Is there anything in between the tub and outer tub stopping the tub or the bearing seized? The speed control (motor control) is mounted inside the bottom of the unit. See if the control has opened a soldered fuse or the board circuit part # 131725300. Look at the Door latch part # 131763202 and see if the smell comes from it. You can remove the tub boot front clamp (hidden under the front lip), Fold the front half of the door boot inside the boot itself to allow you to put your hand inside the unit front and handle the door latch. Unbolt the latch front screws and pull the latch out to the side to see if it has internally burnt. The diagnostics sheet gives all devices resistance values to check one by one. See if the pump part # 137108000 has debris inside... Thank You.