The ice box is getting cold along the walls and bottom of the unit however the racks are not getting cold. Trying to figure if I have a problem or not.
Answer Hello Rommel,
It is not abnormal for the shelving to not feel cold but the walls to be cold due to larger surface area. The way to find out if it is cooling properly is to put a thermometer in the middle of unit and see what the temp is. You should be at about 0 degrees plus or minus 5.
Not cooling. Alarm going off ?
Answer Hi. Is there any frost on the back wall of the freezer? Advance the defrost timer part # 297318010 in the back of the lower cabinet to the Ist heavy click. Timer contacts close between contacts 2 and 4 to send the voltage to the heater. This activates the defrost heater through the normally closed defrost thermostat part # 297216600. If the heater part # 216608500 does not come on then remove the back wall of the freezer and test for 120 vac on one of the incoming defrost thermostat leads -to-ground. If it is there and not out of the other side lead of the thermostat then it is not closed (in temperatures below 14°). If so then ohm out the heater for closed continuity as it need to have resistance value of 11-18 ohms. If the timer turns hard then replace it. It turns very easy in small increments and quickly passes from the first heavy click(defrost begins), to the last 2nd heavy click -terminating 25 minutes defrost time length. This is a usual NO-COOL. Make sure the compressor runs as the temperature is in the mid position. Thank You.
Defrost timer AP5306796, how long does it stay in defrost?
Answer Hello Richard. There is no preset time for the defrost cycle. Usually the defrost cycle is 15 to 30 minutes on the timer 297318010.