My freezer is freezing up around the drain hole. I am wondering if the defrost is not working. The water is building up on the freezer floor and running out on my floor. Any suggestions?
It isn't that uncommon for the defrost drain to freeze up. Three things generally cause it to happen. Items finding their way int the drain and stopping it up, (i.e. price tags, food product labels, etc.), freezer temperature too low, and the drain trap developing an algae.
The first thing you must do is remove the back freezer wall to access the drain. Use a hair dryer to clear the ice build-up. Use a piece of weedeater line to "chase" the line. Never use wire or anything that could puncture the rubber and plastic drain line material. Pour in about 2 tablespoons of white vinegar to prevent algae formation and set the freezer temperature to a warmer temperature to allow the defrost moisture to drain instead of freezing on its' way to the drain It's a good idea to set the freezer temperature to an average setting of 0°F to 10°F using a freezer thermometer. It takes about three days to zero in on the average operating temperature. Only check the temperature first thing in the morning, after the unit has been closed all night. Only make one setting adjustment per 24 hour period. Remember that refrigeration is a slow process and if you make more than one setting adjustment in 24 hours, you are lost and until you allow time to pass, you don't know what temperature the unit will average. (Average temperature is based on the fact that there will be a 10° "sway" of operation. The unit will warm up to a certain temperature before the compressor kicks on, then it will run until it gets down to a temperature that satisfies the thermostat. This is the 10° sway of normal operation).
Is there instructions for replacing the drain hose? There is a gap from the drain pan and the top of the drain hose. Water is leaking around the drain hose because water drips from the pan and hit the top of the drain hose that has a flange and does not go straight into the hose directly. Is this a factory defect or normal?
Answer Hello Steven,
To remove the hose, remove the clamp that holds the hose up to the bottom of the cabinet and pull the old hose up from inside the freezer compartment. To reinstall, push the new hose down into the hole and pull it down until seated from the bottom. Make sure the clamp that holds the hose up against the bottom of the cabinet is reattached. The end of the hose should be suspended up over the pan so it isn't ever submerged in the water in the pan from the defrost cycle. If necessary, you can use silicone around the top edge of the tube to prevent leaking. Never glue it in case it has to be removed in the future.