The middle drawer at the bottom of our refrigerator has recently started to freeze vegetables. I have checked the settings and they seem to be correct. The freezer appears to be working as expected, and the other drawers in the refrigerator compartment do not appear to be affected.
The model number listed is not showing as a valid model number. With these units if there is a custom cool section then most likely one of the dampers at the bottom of the unit is broken and the air is migrating back in from the freezer compartment. This would require a new damper. We would need to have the model number to be able to determine if this is the design of the unit and assist further.
Control board will not respond. Only the freezer control will beep when depressed. Freezer is too cold set to 9 but will not go lower.
Answer Hello Kim,
If you have 12Vdc on terminals J4-2 to J4-3, the problem is the dispenser board WR55X10172. If you do not have the 12Vdc there, the problem is the main board WR55X10942.