My fresh food door is lower than my freezer side door. Is there a bushing or something that will raise the door up even?????
Answer Hello Mark,
Based on the information provided, you may want to check to see if the either of the cams are broken. The upper cam WR2X4901 and the lower cam WR13X10020. If the cams are ok then it may be a leveling issue or the adjusting the door using the upper hinge. To adjust using upper hinge, you would need to loosen the screws, shift door and then tighten screws back down.
Is the cam riser the same for top and bottom of the hinge?
Answer Hello Tony! No, the cam risers are not the same. The lower cam riser is riveted to the hinge, part number WR13X10020. The upper cam be purchased separately as part number WR2X4901. Thanks!
Does the cam riser on the bottom of the refrigerator door keep it level? On left to right opening door, left side has dropped lower than right. Knowing nothing & with a flashlight, I saw a black plastic piece broken. The part that broke off is an arc. I think I need a cam riser.
You are correct, but be aware that there are two opposing risers. You may need both, just the top, or just the bottom. The safe way to correct this issue, (to avoid tearing it down twice), is to order WR13X10020. This is the lower door hinge with the riser riveted to it and the opposing riser.