Door would not self close wheel in top door closure assembly was worn flat
Daniel B. • Carlsbad, CA • November 16, 2014
Appliance: General Electric Refrigerator ZICS360NMARH
My Repair & Advice Featured Story
Downloaded the Technical Service Guide and followed the instructions for removal of the Door Closure Mechanism.
Items the instructions failed to mention:
1. Although they took the trouble to call for removal of a 3/16" Allen head bolt, they referred to the closure mounting bolts as just "bolts". In fact, they were T-25 bolts. If I didn't have a Torx kit, it would have required a trip to the Orange Big Box Home Center to complete the job.
2. Although the instructions don't describe this step, it's necessary to remove the stainless steel wire guard/trim panel that obstructs that famous Allen head bolt. Their photo shows the Door Closure Mechanism with the panel removed.
Installing the Closure Assembly is fairly easy. As described in the guide, the top door hinge shares bolts with the closure assembly. You need to pull up on the door handle to get the hinge plate and closure assembly holes to align with the holes in the cabinet. One of the bolts came from the factory misaligned and not fully seated. I wasted 10-15 minutes trying to get it to align and seat, but to no avail.
Reinstalling the closure spring, which the Guide describes as being under moderate tension is challenging. I have replaced that spring before when it broke, so I figured I'd order a spare. Since I don't have any spring pliers, and I don't think I could get spring pliers in the tight work space, I grabbed the spring with a Vise-Grip and pulled it over its mounting pin.
One warning: there are several sheet metal screws protruding into the area of the Closure Assembly. Unless you're careful, you'll end up with scraped knuckles.
Door works good as new now!